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Surrey Bank and Trust

Online Banking

Business eBanking

E-Statements

Privacy Statement

Revised 03/2018

FACTS WHAT DOES SURREY BANK & TRUST
DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Account balances
  • Payment history and Credit history
  • Credit scores and Risk tolerance
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Surrey Bank & Trust chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Surrey Bank & Trust share?Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes –
information about your transactions and experiences
Yes Yes
For our affiliates' everyday business purposes –
information about your creditworthiness
No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you Yes Yes
To limit our sharing
  • Call (336) 783-3924 or (336) 783-3926
  • Mail the form below.

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we provided or sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions? Call (336) 783-3924 or 336-783-3926 or email surreybank@surreybank.com
Mail-in Form
   Mark any or all you want to limit:
▢ Do not allow your affiliates to use my personal information to market to me.
▢ Do not share my personal information to market to me.
▢ Do not share information about my transactions and experiences with your affiliates for their everyday business purposes.
Name  
Address  
 
City, State, Zip  
Mail to: Surrey Bank & Trust
Privacy Compliance
PO Box 1227
Mount Airy, NC 27030
Who we are
Who is providing this notice? Surrey Bank & Trust, and its wholly-owned subsidiaries, SB&T Insurance, Surrey Investment Services, Inc., and Surrey Bancorp.
What we do
How does Surrey Bank & Trust protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Surrey Bank & Trust collect my personal Information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your debit card

We also collect personal information from others, such as credit bureaus, affiliates or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes –
    information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account(s).
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include financial companies such as SB&T Insurance, Surrey Investment Services, Inc. and Surrey Bancorp
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates we share with can include credit card services provided through TCM Bank on behalf of Surrey Bank & Trust.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Our joint marketing partner(s) include TCM Bank
Other Important Information
Special Notice for State Residents - Surrey Bank & Trust is incorporated in North Carolina and does business in North Carolina and Virginia. North Carolina and Virginia laws do not provide any additional rights to limit sharing.

Printable Version of this Policy 

External Disclaimer

You will be linking to another website not owned or operated by Surrey Bank.  Surrey Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Surrey Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Surrey Bank. 

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Email Disclaimer

Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Surrey Bank suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated, please contact Surrey Bank by phone or at your nearest office. 

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External Link to Branded Site

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