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Consumer Protection Resources

Here are some tips and information to keep you informed about identity theft and scams — and what to do if you are a victim.

Limit Unsolicited Mail, Email and Calls

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Learn how to reduce unsolicited mail and calls

Unsolicited Credit Card and Insurance Offers

To stop unsolicited credit card and insurance offers, go to www.optoutprescreen.com. You may choose to opt out for five years or permanently. To complete your request, you must return the signed Permanent Opt-Out Election form, which will be provided after you initiate your online request.

When you call or visit the website, you'll be asked to provide certain personal information, including your home telephone number, name, Social Security number, and date of birth. The information you provide is confidential and will be used only to process your request to opt out.

You may also call 1-888-567-8688 to optout for five years.

You may send a written request to each of the major consumer reporting companies asking to be permanently removed from presecreened credit and insurance solicitations. Make sure your request includes your home telephone number, name, Social Security number, and date of birth. Send your request to the following: 

Experian
Opt Out
P.O. Box 919
Allen, TX 75013
TransUnion
Name Removal Option
P.O. Box 505
Woodlyn, PA 19094
Equifax, Inc.
Options
P.O. Box 740123
Atlanta, GA 30374
Innovis Consumer Assistance
P.O. Box 495
Pittsburgh, PA 15230

Other Unsolicited Mail and Email

 Register at the Direct Marketing Association's (DMA) consumer website, www.DMAchoice.org, to opt-out for 10 years. There is a $2 processing fee.

You may also download the DMA Choice Mail In Form, or simply send your name and address to:

DMA Choice
Data & Marketing Association
PO Box 643
Carmel, NY 10512

A check or money order for $3, made payable to DMA, must be included.

To reduce unsolicited emails, visitt the DMA's eMail Preference Service.

Telemarketing Calls

Register your phone with the National Do Not Call Registry. Please be aware that you may stll receive calls from charities, political groups, debt collectors and surveys. 

Compromised Social Security Number

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What to do if you think someone else is using your Social Security number

If your Social Security card is lost or stolen, apply online to get a replacement card at no cost.
If you think someone else is using your Social Security number, review your Social Security work history by creating an account at socialsecurity.gov/myaccount.
If you find errors, contact your local SSA office

External Disclaimer

You will be linking to another website not owned or operated by Surrey Bank.  Surrey Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Surrey Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Surrey Bank. 

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Email Disclaimer

Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Surrey Bank suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated, please contact Surrey Bank by phone or at your nearest office. 

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External Link to Branded Site

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