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How to Move an Existing Direct Deposit

f you are already receiving your federal benefit payment by Direct Deposit, and would like to have your payments sent to a new or different account, you should contact the agency that pays your benefits.

Social Security Administration
Social Security or Supplemental Security Income
By phone
(7 a.m. to 7 p.m. Monday-Friday)
1-800-325-0778 (TTY)

Department of Veterans Affairs
Veterans Compensation, Pension and Education (MGIB)
By phone
(8:30 a.m. to 5:50 p.m. Monday-Friday)

Office of Personnel Management
Retirees, annuitants, and survivor annuitants
By phone

Railroad Retirement Board
Railroad Retirement (RRB) benefits
Contact your nearest Railroad Retirement Board
To find your local office, call 1-877-772-5772 or Online

Defense Finance and Accounting Service
Military salaries
By Phone: 1-888-332-7411

For all other federal benefit payments, please contact the paying agency directly.

State Agencies

North Carolina Child Support Enforcement Program
Download this form, complete and mail to:
PO BOX 19807
Raleigh, North Carolina 27619

Call 1-800-992-9457 for assistance.

North Carolina Retirement System
Online or download this form, complete, sign and and send it, along with a voided check,to:
N.C. Department of State Treasurer, Retirement Systems Division
3200 Atlantic Avenue
Raleigh, North Carolina 27604
Fax: 1-919-855-5800

Virginia Department of Social Services
Virginia Child Support
Download this form, complete, sign and send it, along with a voided check, to:
Virginia Department of Social Services
P.O. Box 586
Richmond, VA 23218-0586
Fax: 1-804-726-7955

Virginia Retirement System
Retired state employees
Download this form, complete, sign and send it, along with a voided check, to:
Virginia Retirement System
P.O. Box 2500
Richmond, Virginia 23218-2500
Fax: 1- 804-786-9718


External Disclaimer

You will be linking to another website not owned or operated by Surrey Bank.  Surrey Bank is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Surrey Bank of any information in any hyperlinked site. We encourage you to review their privacy and security policies which may differ from Surrey Bank. 

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Email Disclaimer

Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Surrey Bank suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated, please contact Surrey Bank by phone or at your nearest office. 

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External Link to Branded Site

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