How to switch to Surrey Bank & Trust
Itís easy to move your accounts to Surrey Bank.
- Once youíve opened your Surrey Bank account, stop using your old account. Do not close your old bank account until you are certain that all checks have cleared, and that your direct deposits and automatic payments have been moved to your Surrey Bank account.
- Change your direct deposits. Complete the Direct Deposit Authorization Form in our Switch Kit or click on "How to Move an Existing Direct Deposit" to obtain online authorization forms from governmental agencies. Our customer service representatives are glad to help you complete these forms.
- Change your automatic payments. Use the Direct Deposit/Automatic Payment Checklist in our Switch Kit to identify all the direct deposits and automatic payments you need to change. Or, bring us copies of your bank statement and bills or other documents showing your account numbers and contact information for your vendors. Donít forget about any automatic payments that use your old debit card number.
- Make sure all checks have cleared your old account and that all direct deposits and automatic payments have been moved to your new Surrey Bank account. Use the Automatic Transaction Organizer in our Switch Kit to keep track. Once this process is complete, you may close your old bank account. To close by mail, please use the Account Closing Authorization Form.
Our customer service representatives are happy to help you complete the necessary authorizations to move your direct deposits and automatic payments to your new Surrey Bank account. For personal assistance, visit your nearest Surrey Bank & Trust branch. Please complete the Direct Deposit/Automatic Payment Checklist and bring it in, along with your most recent bank statement. Or, simply bring copies of your bank statement and bills or other documents showing the contact information for your vendors and your account numbers.
We also keep authorization forms on file for a number of the agencies and companies our customers do business with, making it even easier for you to switch. We can also help you complete the online forms many companies now require.
Switch Kit forms
For your convenience, here are generic forms that many companies will accept, as well as links to specific government agencies and commonly-used companies.
Direct Deposit/Automatic Payment Checklist
Use this form to identify all the automatic transactions made in your account each month. Donít forget any payments made using your old debit card, such as online payments, and quarterly or annual deposits, such as dividend payments.
Direct Deposit Authorization
Use this form to have investment earnings, private pensions and other income deposited directly into your account.
Automatic Payment Authorization
Use this form to have your payments debited from your Surrey Bank checking account. Most companies will allow you to use this form to make the change. However, we do have authorization forms from commonly used vendors, such as utility providers, on file at all of our offices. Contact your nearest branch for assistance or additional information.
Automatic Transaction Organizer
Use this worksheet to track the status of your direct deposit and automatic payment requests. When all of your deposits and payments have been switched to your Surrey Bank account, you may safely close your old account at another institution. (Please remember that it can take a month or more for some companies to process your switch requests.)
Account Closing Authorization
Use this letter to notify your previous financial institution that you want to close your account. (Please make sure that all of your direct deposits and automatic payments have been switched to your Surrey Bank account before closing your old account.)
Federal Direct Deposit Authorization Forms
Government Agency New Direct Deposit Request Form
This is the official government form to request first-time direct deposit of Social Security, disability and many other federal government payments. Or, you may call (800) 333-1795 (English) or (800) 333-1792 (Spanish) to set up direct deposits by phone. Please note that this form is for customers who have never used direct deposit before.
Government Agency Direct Deposit Change Request Form
This is the official government form requesting a change in the direct deposit of Social Security, disability, veteranís benefits, and most other federal government payments. Complete the form as directed and return to your nearest Surrey Bank branch. We will complete the bank portion of the form and send it to the appropriate agency.