How to move an existing direct deposit

If you are already receiving your federal benefit payment by Direct Deposit, and would like to have your payments sent to a new or different account, you should contact the agency that pays your benefits.

Social Security Administration
Social Security or Supplemental Security Income
By phone (7 a.m. to 7 p.m. Monday-Friday)
1-800-772-1213
1-800-325-0778 (TTY)
Online

Department of Veterans Affairs
Veterans Compensation, Pension and Education (MGIB)
By phone (8:30 a.m. to 5:50 p.m. Monday-Friday)
1-877-838-2778

Office of Personnel Management
Retirees, annuitants, and survivor annuitants
By phone
1-888-767-6738

Railroad Retirement Board
Railroad Retirement (RRB) benefits
Contact your nearest Railroad Retirement Board
To find your local office, call 1-877-772-5772 or click here

Defense Finance and Accounting Service
Military salaries
By Phone: 1-888-332-7411
Online

For all other federal benefit payments, please contact the paying agency directly.

State Agencies

North Carolina Child Support Enforcement Program
Download this form, complete, sign and mail it, along with a voided check, to:
NCCSE –EFT
PO BOX 19807
Raleigh, North Carolina 27619

North Carolina Retirement System
North Carolina state retirees
Download this form, complete, sign and mail to:
N.C. Department of State Treasurer, Retirement Systems Division
325 North Salisbury Street
Raleigh, North Carolina 27603-1385
Fax: 1-919-508-1007

Virginia Department of Social Services
Virginia Child Support
Download this form, complete, sign and send it, along with a voided check, to:
Virginia Department of Social Services
P.O. Box 586
Richmond, VA 23218-0586
Fax: 1-804-726-7955

Virginia Retirement System
Retired state employees
Download this form ( link to Authorization of Direct Deposit of Monthly Benefit VRS-57 ) complete, sign and send it, along with a voided check, to:
Virginia Retirement System
P.O. Box 2500
Richmond, Virginia 23218-2500
Fax: 1- 804-786-9718