All Day Banking
When you make a deposit to your Surrey Bank & Trust account before 5 p.m., your account is credited that day, so you’ll have money in your account when you expect it to be there. Some exceptions may apply.
24-hour Banking Services
24-Hour Online Banking Password Reset (personal customers only)
If you forget your Online Banking password, simply click "Reset Password” to change your password. You will need to go through the Out-of-Band authentication process to do this. Please be sure to update your contact information in Online Banking if you have a new telephone number or email address.
Ready Banker Telephone Banking
Our 24-hour touch-tone banking service lets you:
- Make balance inquiries
- Verify transactions
- Transfer funds between accounts
- Access loan information.
To use Ready Banker, just call
336-789-5331 (local) or
(The first time you use Ready Banker, please use the last four digits of the primary account holder’s Social Security number. You will then be asked to select a new PIN)
24-hour Customer Service Numbers
- Lost or Stolen Debit Cards
Call 1-800-500-1044 24 hours a day to report missing cards.
- Fraudulent Activity on a Debit Card
Call 1-800-369-4887 24 hours a day to report suspected fraudulent activity on your card
- Lost or Stolen Credit Cards
Platinum, Platinum Rewards, Cash Rewards, Business or Business Rewards Visa®
Visit www.managemycreditcard.com or call
• (877) 881-6018 for cards issued before May 1, 2017
• (800) 883-0131 for cards issued after May 1, 2017
- Prime Advantage or Business Advantage MasterCard®
Online Check Reorders
Personal Banking Customers
Business Banking Customers