All Day Banking
When you make a deposit to your Surrey Bank & Trust account before 5 p.m., your account is credited that day, so you’ll have money in your account when you expect it to be there. Some exceptions may apply.
24-hour Banking Services
24-Hour Online Banking Password Reset (personal customers only)
If you forget your Online Banking password, simply click the “Forgot Your Password?” link to have a new password emailed to you. Please be sure to update your Profile information in Online Banking if you change email addresses or other contact information.
Ready Banker Telephone Banking
Our 24-hour touch-tone banking service lets you:
- Make balance inquiries
- Verify transactions
- Transfer funds between accounts
- Access loan information.
To use Ready Banker, just call
336-789-5331 (local) or
(The first time you use Ready Banker, please use the last four digits of the primary account holder’s Social Security number. You will then be asked to select a new PIN)
24-hour Customer Service Numbers
- Lost or Stolen Debit Cards
Call 1-800-500-1044 24 hours a day to report missing cards.
- Fraudulent Activity on a Debit Card
Call 1-866-334-1048 24 hours a day to report suspected fraudulent activity on your card
- Lost or Stolen Credit Cards
Platinum, Platinum Rewards, Cash Rewards, Business or Business Rewards Visa®
Call 1-877-881-6018 or visit www.managemycreditcard.com
Prime Advantage or Business Advantage MasterCard®
Online Check Reorders
Personal Banking Customers
Business Banking Customers